AMG Virtual Assistant Rates:
By the Hour: Clients will be billed a competitive hourly rate for general and ongoing administrative support.
Per Project: This option is for customers that have one-off projects that need completing, i.e. marketing campaigns. A work estimate will be provided before work begins. An agreement must be signed by the client and returned before beginning work. For large projects, 50% of the estimated final cost will be due upon signing of the agreement. The remainder of the payment is due upon completion of service. Extra costs for printing, mailing, and mileage will be billed as required.
Contracted Monthly Services: Discounted rates are available for contracted monthly services. The agreed upon fee will be invoiced monthly in advance. Invoices are due and payable before the month’s work begins. A maximum of one hour of unused time will be carried over to the next month.
Rush Services: AMG Virtual Assistant Services reserves the right to add a 25% surcharge on all rush requests (3-24-hour deadline).
Terms of Service & Payments:
• A 13% Harmonized Sales Tax will be added to your invoice (Canadian clients only).
• Written work estimates will be provided upon request.
• A signed agreement must be received before the commencement of any project
• Additional costs for printing, mailing, and mileage will be billed at cost, unless otherwise specified in the agreement.
• For large projects, 50% of the estimated final cost will be due upon signing of the agreement. The remainder of the payment is due upon completion of service.
• Payment options include cheques, e-mail money transfers. Credit card payments and payments from a bank account may be made via PayPal. $35.00 fee for al NSF cheques.
• Final proof-reading is the responsibility of the client. If errors are found and reported within 14 business days from the date the client received the work, AMG will make the corrections at no charge.
• Refunds: There will be no refunds on work completed.